Home › Claims Submit A Claim "*" indicates required fields Name* First Last Please use the name that was used to schedule the move.Email* Please use the email associated with the move.Phone*Please enter a valid phone number.Date* MM slash DD slash YYYY Please enter the origin date of the move, even if it spanned multiple days.Project Number*This 5-6 digit number can be located at the bottom of your confirmation email.Type Of Claim(s)* Item Damage Missing Items Structural Damage Item Damage and Loss List Of Damage Items*Item NameItem Weight (lbs)Repair Or Replacement CostPacked ByDescription Of Damage Add Remove Missing Items List Of Missing Items*Item NameItem Weight (lbs)Replacement CostPacked byDescription of Damage Add Remove Structural Damage Address* Street Address Address Line 2 City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code List Of Damages*Room Or AreaDescription Of DamageRepair Cost Add RemoveAdditional Comments*Attachments* Drop files here or Select files Accepted file types: jpg, png, pdf, Max. file size: 1 MB, Max. files: 3. Δ SMS Disclaimer: By providing my phone number to MG Moving Services, I agree and acknowledge that MG Moving Services may send text messages to my wireless phone number for any purpose. Message and data rates may apply. We will only send one SMS as a reply to you, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled please visit our Privacy Policy. Privacy Policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Important Claim Information Photos must be included with claim submission. Include close-up photos of damage and photos of full item. Any applicable information, such as purchase receipts, proof of value, owner’s manuals, appraisals, repairmain’s estimates, etc. can be attached to expedite settlement. DO NOT CONTRACT, PAY FOR OR OTHERWISE OBLIGATE MG MOVING SERVICES. FOR REPAIRS OR REPLACEMENTS WITHOUT PRIOR WRITTEN APPROVAL. MG MOVING SERVICES IS NOT LIABLE FOR ANY OBLIGATIONS WHICH ARE INCURRED BY YOU. Submission of a claim is not a guarantee of claim acceptance or approval of a settlement. No claim settlement can be made until all work orders have been paid. Insurance company may wish to inspect damages. Damage that cannot be verified may not be covered. If Full Value Protection was purchased, MG Moving Services is liable for no more than the actual cash value of damaged goods in your shipment, including larger furniture and carrier-packed boxes, minus the selected deductible. Structural damages are subject to a $150 deductible. Please see the Terms and Conditions for your specific move type for applicable timeframes to file a claim. Because our standard valuation coverage is based on weight, please be sure to include the weight of each claimed item. Additional information, such as manufacturer, purchase date, and receipts, can all be helpful and will expedite the claim review process. Please allow 30-60 days for claims to be processed. If you have any questions, please reach out to our Customer Service and Claims department via phone or email and you will receive a reply within 24 business hours. Thank you,MG Moving ServicesCustomer Service and Claims DepartmentEmail: claims@myguysmoving.comCall: (703) 657-1410
